– Membership fees must be paid in advance.
– All payments are non-refundable, unless otherwise stated in our Refund Policy.
– Memberships are non-transferable.
– Membership fees must be paid in advance.
– All payments are non-refundable, unless otherwise stated in our Refund Policy.
– Memberships are non-transferable.
– Entry is permitted only with a valid membership card or registered ID.
– Members must check our schedule for operating hours, holidays, and class availability.
– Show respect to staff and fellow members at all times.
– Wear appropriate workout attire and footwear.
– Wipe down and return all equipment after use.
– No aggressive or inappropriate behavior will be tolerated.
– Use the facility at your own risk. We advise consulting a doctor before starting any fitness program.
– Report injuries, unsafe conditions, or broken equipment to staff immediately.
– Smoking, alcohol, and illegal substances are strictly prohibited on premises.
– Please store your valuables in a locker.
– The Compound is not responsible for lost, stolen, or damaged items.
– Name, email address, phone number, and other contact details.
– Billing and payment information.
– Check-in and attendance data.
– Health information you voluntarily provide.
– To manage your gym membership and class bookings.
– To communicate with you about schedules, promotions, and gym updates.
– For internal record-keeping and service improvement.
– Your data is stored securely and accessible only to authorized personnel.
– We do not sell, trade, or rent your personal information to third parties.
– You may request access to your data or request deletion at any time.
– Contact us at [email protected] for privacy-related inquiries.
– All membership payments are non-refundable once paid.
– No refunds will be provided for unused time, cancellations, or missed classes.
Refunds may be considered only in the following cases:
– Medical condition with a valid doctor’s note preventing further gym use.
– Relocation more than 25 km away from the gym with proof of address change.
– Email [email protected] with your full name, membership ID, and reason for the request.
– Approved refunds will be processed within 7–10 business days.